99DWL-2100AP User Manual
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and
operation of the DWL-2100AP Wireless Access Point. We cover various aspects of the
network setup, including the network adapters. Please read the following if you are
having problems.
Note: It is recommended that you use an Ethernet connection to configure the DWL-
2100AP.
1. The computer used to configure the DWL-2100AP cannot access the
Configuration menu.
Check that the Ethernet LED on the DWL-2100AP is ON. If the LED is not ON,
check that the cable for the Ethernet connection is securely inserted.
Check that the Ethernet Adapter is working properly. Please see item 3 (Check
that the drivers for the network adapters are installed properly) in this Troubleshooting
section to check that the drivers are loaded properly.
Check that the IP address is in the same range and subnet as the DWL-2100AP.
Please see Checking the IP Address in Windows
®
XP in the Networking Basics section
of this manual.
Note: The IP address of the DWL-2100AP is 192.168.0.50. All the computers on the
network must have a unique IP address in the same range, e.g., 192.168.0.x. Any
computers that have identical IP addresses will not be visible on the network. They
must all have the same subnet mask, e.g., 255.255.255.0.
Do a Ping test to make sure that the DWL-2100AP is responding. Go to
Start>Run>Type Command>Type ping 192.168.0.50. A successful ping will show
four replies.
Note: If you have changed the default IP address, make sure to ping the correct IP
address assigned to the DWL-2100AP.
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