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Dell EMC ME4 Series - Using the USB CLI Port and Cable-Known Issues on Windows

Dell EMC ME4 Series
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4 Set network port IP addresses using the CLI. See Setting network port IP address
NOTE: When using Windows 10/Server 2016 with PuTTY, the XON/XOFF setting must be disabled, or the COM port will not
open.
Using the USB CLI port and cable—known issues on Windows
When using the CLI port and cable for setting network port IP addresses, be aware of the following known issues on Microsoft Windows
platforms.
Problem
On Windows operating systems, the USB CLI port may encounter issues preventing the terminal emulator from reconnecting to storage
after the Management Controller (MC) restarts or the USB cable is unplugged and reconnected.
Workaround
Follow these steps when using the mini-USB cable and USB Type B CLI port to communicate out-of-band between the host and controller
module for setting network port IP addresses.
To create a new connection or open an existing connection (HyperTerminal):
1 From the Windows Control Panel, select Device Manager.
2 Connect using the USB COM port and Detect Carrier Loss option.
a Select Connect To>Connect using:> pick a COM port from the list.
b Select the Detect Carrier Loss check box.
The Device Manager page should show “Ports (COM & LPT)” with an entry entitled “Disk Array USB Port (COMn)”—where n is your
system’s COM port number.
To restore a hung connection when the MC is restarted (any supported terminal emulator):
1 If the connection hangs, disconnect and quit the terminal emulator program.
a Using Device Manager, locate the COMn port assigned to the Disk Array Port.
b Right-click on the hung DiskArrayUSBPort(COMn), and select Disable.
c Wait for the port to disable.
2 Right-click on the previously hung—now disabled—DiskArrayUSBPort(COMn), and select Enable.
3 Start the terminal emulator and connect to the COM port.
4 Set network port IP addresses using the CLI .
NOTE
:
When using Windows 10/Server 2016 with PuTTY, the XON/XOFF setting must be disabled, or the COM port will to open.
Connecting through the CLI port using a serial cable
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