Dell EMC ME4 Series - 1 Storage system hardware; Locate the service tag; Enclosure configurations

Storage system hardware
Front-end and back-end components used in ME4 Series enclosures are described herein.
Certain modules within the enclosure are replaceable as described in Module removal and replacement. Modules and other components
that can be replaced are dened below:
• CRU: Customer-replaceable Unit
• FRU: Field-replaceable Unit (requires service expertise)
These two terms are used throughout this document.
Topics:
• Locate the service tag
• Enclosure congurations
• Enclosure management
• Operation
• Enclosure variants
• 2U enclosure core product
• 5U84 enclosure core product
• 5U84 enclosure chassis
• Operator's (Ops) panel LEDs
• CompactFlash
• Supercapacitor pack
• Controller failure when a single-controller is operational
• Transporting cache
Locate the service tag
Your ME4 Series storage system is identied by a unique Service Tag and Express Service Code.
The Service Tag and Express Service Code are found on the front of the system by pulling out the information tag. Alternatively, the
information might be on a sticker on the back of the storage system chassis. This information is used to route support calls to appropriate
personnel.
NOTE
: Quick Resource Locator (QRL):
• The QRL code contains information unique to your system. It can be found on the information tag and the Setting Up Your Dell
EMC ME4 Series Storage System hard copy document provided with your ME4 Series enclosure.
• Scan the QRL to get immediate access to your system information, using your smart phone or tablet.
Enclosure congurations
The storage system supports three controller enclosure congurations.
• 2U (rack space) controller enclosure (2U12)– see Figure 1. 2U12 enclosure system—front orientation and Figure 2. 2U12 enclosure
system—rear orientation: holds up to 12 low prole (1-inch high) 3.5" form factor disk drive modules in a horizontal orientation.
1
6 Storage system hardware