Name: Dell Alienware m17
Brand: Dell
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Alienware m17

Service Manual

Regulatory Model: P37E

Regulatory Type: P37E001

June 2022

Rev. A02

default chapter3
- Table of Contents3
Chapter 1: Before Working Inside Your Computer9
- Before You Begin9
Chapter 2: After Working Inside Your Computer10
Chapter 3: Safety Instructions11
- Electrostatic Discharge-ESD Protection11
- ESD Field Service Kit12
- Transporting Sensitive Components13
Chapter 4: Recommended Tools14
Chapter 5: Screw List15
Chapter 6: Removing the Base Cover17
- Procedure17
Chapter 7: Replacing the Base Cover20
- Procedure20
Chapter 8: Removing the Battery (Half-Length)23
- Prerequisites23
- Procedure23
Chapter 9: Replacing the Battery (Half-Length)24
- Procedure24
- Post-Requisites24
Chapter 10: Removing the Battery (Full-Length)25
- Prerequisites25
- Procedure25
Chapter 11: Replacing the Battery (Full-Length)26
- Procedure26
- Post-Requisites26
Chapter 12: Removing the Hard Drive27
- Prerequisites27
- Procedure27
Chapter 13: Replacing the Hard Drive30
- Procedure30
- Post-Requisites31
Chapter 14: Removing the Memory Modules32
- Prerequisites32
- Procedure32
Chapter 15: Replacing the Memory Modules34
- Procedure34
- Post-Requisites34
Chapter 16: Removing the Wireless Card35
- Prerequisites35
- Procedure35
Chapter 17: Replacing the Wireless Card37
- Procedure37
- Post-Requisites39
Chapter 18: Removing the Solid-State Drive/Intel Optane40
- Prerequisites40
- Procedure to Remove M.2 2230 Card40
- Procedure to Remove M.2 2280 Card42
Chapter 19: Replacing the Solid-State Drive/Intel Optane43
- Procedure to Replace M.2 2230 Card43
- Procedure to Replace M.2 2280 Card45
- Post-Requisites46
Chapter 20: Removing the Coin-Cell Battery47
- Prerequisites47
- Procedure47
Chapter 21: Replacing the Coin-Cell Battery48
- Procedure48
- Post-Requisites48
Chapter 22: Removing the Touchpad49
- Prerequisites49
- Procedure49
Chapter 23: Replacing the Touchpad50
- Procedure50
- Post-Requisites50
Chapter 24: Removing the Heat Sink51
- Prerequisites51
- Procedure51
Chapter 25: Replacing the Heat Sink53
- Procedure53
- Post-Requisites54
Chapter 26: Removing the Fans55
- Prerequisites55
- Procedure55
Chapter 27: Replacing the Fans57
- Procedure57
- Post-Requisites58
Chapter 28: Removing the I/O Board59
- Prerequisites59
- Procedure59
- Procedure60
Chapter 29: Replacing the I/O Board63
- Procedure63
- Post-Requisites64
Chapter 30: Removing the Speakers65
- Prerequisites65
- Procedure65
Chapter 31: Replacing the Speakers66
- Procedure66
- Post-Requisites66
Chapter 32: Removing the Display Assembly67
- Prerequisites67
- Procedure67
Chapter 33: Replacing the Display Assembly70
- Procedure70
- Post-Requisites71
Chapter 34: Removing the Display Bezel72
- Prerequisites72
- Procedure72
Chapter 35: Replacing the Display Bezel73
- Procedure73
- Post-Requisites73
Chapter 36: Removing the Camera74
- Prerequisites74
- Procedure74
Chapter 37: Replacing the Camera75
- Procedure75
- Post-Requisites75
Chapter 38: Removing the Display Hinges76
- Prerequisites76
- Procedure76
Chapter 39: Replacing the Display Hinges78
- Procedure78
- Post-Requisites78
Chapter 40: Removing the Display Panel79
- Prerequisites79
- Procedure79
Chapter 41: Replacing the Display Panel82
- Procedure82
- Post-Requisites83
Chapter 42: Removing the Display Back-Cover and Antenna Assembly84
- Prerequisites84
- Procedure84
Chapter 43: Replacing the Display Back-Cover and Antenna Assembly85
- Procedure85
- Post-Requisites85
Chapter 44: Removing the System Board86
- Prerequisites86
- Procedure86
Chapter 45: Replacing the System Board89
- Procedure89
- Post-Requisites90
- Entering the Service Tag in the BIOS Setup Program91
Chapter 46: Removing the Power-Button Board92
- Prerequisites92
- Procedure92
Chapter 47: Replacing the Power-Button Board94
- Procedure94
- Post-Requisites94
Chapter 48: Removing the Power-Adapter Port96
- Prerequisites96
- Procedure96
Chapter 49: Replacing the Power-Adapter Port98
- Procedure98
- Post-Requisites98
Chapter 50: Removing the Keyboard100
- Prerequisites100
- Procedure100
Chapter 51: Replacing the Keyboard102
- Procedure102
- Post-Requisites102
Chapter 52: Removing the Palm Rest104
- Prerequisites104
- Procedure104
Chapter 53: Replacing the Palm Rest106
- Procedure106
- Post-Requisites106
Chapter 54: Device Drivers108
- Intel Chipset Software Installation Utility108
- Video Drivers108
- Intel Serial IO Driver108
- Intel Trusted Execution Engine Interface108
- Intel Virtual Button Driver108
- Wireless and Bluetooth Drivers108
Chapter 55: System Setup109
- System Setup109
- Entering BIOS Setup Program109
- Navigation Keys109
- Boot Sequence109
- System Setup Options110
- Clearing CMOS Settings113
- Clearing BIOS (System Setup) and System Passwords114
Chapter 56: Troubleshooting115
- Updating the BIOS in Windows115
- Updating the BIOS Using the USB Drive in Windows115
- Dell Supportassist Pre-Boot System Performance Check Diagnostics115
- Running the Supportassist Pre-Boot System Performance Check116
- System Diagnostic Lights116
- Enabling Intel Optane Memory117
- Disabling Intel Optane Memory117
- Wifi Power Cycle117
- Flea Power Release118

Display Size	17.3 inches
Operating System	Windows 11 Home
Ports	HDMI
Wireless	Wi-Fi 6 (802.11ax)
Bluetooth	Bluetooth 5.3
Weight	Starting at 2.96 kg (6.53 lbs)

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