3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Replace a 4-port card
Take the following actions to remove the 4-port card and install the replacement 4-port card into the system.
Before you begin
CAUTION: Before starting this procedure, use the PowerStore Manager Hardware view and Alerts view to verify
that the appliance and peer node are healthy with no outstanding alerts. If multiple nodes need to be removed
while performing this procedure, repeat this verification for each affected node before proceeding to remove
the next node. If necessary, contact your service provider before starting the replacement procedure.
Identify a faulted 4-port card from PowerStore Manager
Before you replace a 4-port card, ensure that you have identified its location within the system. Using PowerStore Manager, you
can identify and locate a faulted 4-port card.
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance that includes the 4-port card that you need to replace.
3. On the Components card, under Rear View, expand BaseEnclosure.
4. Expand the node that includes the 4-port card, and then select 4PortCard.
Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field.
Embedded module LEDs
Use the fault LEDs to identify the faulted part.
Figure 48. Embedded module LEDs
Table 5. Embedded module LEDs
LED Location State Description
Unsafe to remove White Do not remove the node. Improper
removal could cause data loss.
Off Safe to remove the embedded module
when the embedded module has been
properly prepared.
Base enclosure service procedures 49
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