Installing the power button with fingerprint reader.................................................................................................. 40
System board........................................................................................................................................................................41
Removing the system board......................................................................................................................................... 41
Installing the system board...........................................................................................................................................42
Keyboard...............................................................................................................................................................................43
Removing the keyboard................................................................................................................................................43
Installing the keyboard.................................................................................................................................................. 45
Palmrest assembly...............................................................................................................................................................47
Removing the palmrest assembly................................................................................................................................ 47
Installing the palmrest assembly.................................................................................................................................. 47
Chapter 3: Troubleshooting........................................................................................................... 49
Recovering the operating system..................................................................................................................................... 49
Dell SupportAssist Pre-boot System Performance Check diagnostics........................................................................49
Running the SupportAssist Pre-Boot System Performance Check....................................................................... 49
Validation Tools .............................................................................................................................................................50
System diagnostic lights.....................................................................................................................................................56
Flashing BIOS (USB key)....................................................................................................................................................57
Flashing the BIOS................................................................................................................................................................58
Backup media and recovery options.................................................................................................................................58
WiFi power cycle................................................................................................................................................................. 58
LCD Built-in Self Test (BIST).............................................................................................................................................58
BIOS recovery......................................................................................................................................................................59
BIOS recovery using hard drive................................................................................................................................... 59
BIOS recovery using USB drive................................................................................................................................... 60
M-BIST................................................................................................................................................................................. 60
RTC reset and Flea power release.....................................................................................................................................61
Chapter 4: Getting help and contacting Dell.................................................................................... 62
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Contents