1. Take the library offline.
2. For each type of memory dump (normal or forced), click the corresponding Browse button to display
a dialog to enter a file name and to select a location to save the drive log.
3. Click Download to download the drive log and save to a file.
Downloading library logs
Select Service Library > Download Library Logs to download a tape library dump to file for use by
support personnel to help troubleshoot a problem.
To download a library log:
1. Take the library offline.
2. Click Browse to display a dialog to enter a file name and to select a location to save the library log.
3. Click Download to download the library log and save to a file.
Resetting the library and drives
Select Service Library > Reset Library/Drive to reset the library or the tape drive.
Select the target device and click Reset. The library and tape drive status is displayed. A dialog message
is displayed when the unit is reset. The reset operation is fully completed when the tape library is taken
online.
Updating library and drive firmware
Figure 103. Download Library Logs screen
Figure 104. Reset library and drive screen
Figure 105. Firmware Update screen
Operations 87
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