v SAS cables and interposers: Ensure that SAS cables and interposers (if any) are properly attached. See
“Connecting the Host Interface cables” on page 27.
v Backup application installation: Refer to the documentation included with your backup application
software for instructions on how to verify installation.
v Device driver installation: Ensure that the correct device driver, if applicable, is installed for the
library.
Note: Many backup applications use their own drivers for the library and drive. Before a driver is
installed, make sure that it is not in conflict with the software. Contact your backup application vendor
for this information.
Review the information in “Installation and configuration” on page 21 to determine whether a step was
missed or misread.
If you are still experiencing difficulty with installing or configuring your library, see “Contacting Dell
technical support” on page 111.
Important: Do not disassemble the library. The warranty on your library is voided if the unit is
disassembled without the approval of Dell Technical Support.
Interpreting front panel LEDs
Light emitting diodes (LEDs) on the front panel of the library provide a visual indication about the status
of certain library components. The LEDs can communicate that a problem exists when operator
interventions cannot.
▌1▐ Ready/Activity LED ▌3▐ Attention LED
▌2▐ Cleaning LED ▌4▐ Error LED
Table 21. Front Panel LED indicators
Library
Condition
Ready/Activity
LED
Cleaning LED Attention LED Error LED
Message on
Display
POST (Power ON
Self Test)
Flashes 2 times
every 3 seconds
OFF OFF OFF INITIALIZING...
INVENTORY...
Magazine open Flashes 2 times
every 3 seconds
OFF OFF OFF PLEASE INSERT
MAGAZINE
Magazine
unlocked
Flashes 2 times
every 3 seconds
OFF OFF OFF MAGAZINE
UNLOCKED
I/O Station open Flashes 2 times
every 3 seconds
OFF OFF OFF PLEASE CLOSE
I/O STATION
Figure 113. Front panel LEDs
Troubleshooting 107
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