Troubleshooting 121
Utility. To access the utility, double-click the icon located in the taskbar,
at the lower-right corner of your screen. If your ExpressCard is not a Dell-
branded card, see the manufacturer’s instructions for your card.
CHECK NETWORK CONNECTION STATUS IN THE DELL MOBILE BROADBAND CARD
U
TILITY — Double-click the icon to launch the Dell Mobile Broadband
Card Utility. Check the status in the main window:
•
No card detected
— Restart the computer, and launch the
Dell Mobile
Broadband Card Utility
again.
•
Check your WWAN service
— Contact your cellular service provider to
verify your plan coverage and supported services.
Power Problems
Fill out the "Diagnostics Checklist" on page 162 as you complete these
checks.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C
HECK THE POWER LIGHT — When the power light is lit or blinking, the
computer has power. If the power light is blinking, the computer is in Sleep
state—press the power button to exit Sleep state. If the light is off, press the
power button to turn on the computer.
NOTE: For information on Sleep power state, see "Using the Sleep Power State" on
page 48.
C
HARGE THE BATTERY — The battery charge may be depleted.
1
Reinstall the battery.
2
Use the AC adapter to connect the computer to an electrical outlet.
3
Turn on the computer.
NOTE: Battery operating time (the time the battery can hold a charge) decreases
over time. Depending on how often the battery is used and the conditions under
which it is used, you may need to purchase a new battery during the life of your
computer.
C
HECK THE BATTERY STATUS LIGHT — If the battery status light flashes amber
or is a steady
amber, the battery charge is low or depleted. Connect the
computer to an electrical outlet.
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