Securing Your Computer 99
FILE LOCATION: C:\Projects\Spears\SpearsHTML\security.fm
DELL CONFIDENTIAL – PRELIMINARY 7/18/07 - FOR PROOF ONLY
• Contact Dell customer service to report the missing computer. Provide the
computer Service Tag, the case number, and the name, address, and
phone number of the law enforcement agency to which you reported the
missing computer. If possible, give the name of the investigating officer.
The Dell customer service representative will log your report under the
computer Service Tag and record the computer as missing or stolen. If
someone calls Dell for technical assistance and gives your Service Tag, the
computer is identified automatically as missing or stolen. The representative
will attempt to get the phone number and address of the caller. Dell will then
contact the law enforcement agency to which you reported the missing
computer.
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