Amber LED state White LED state System state Notes
video sub sytem cong or failure.
BIOS to eliminate 0101 video
code.
3 2 BIOS state 5 BIOS Post code (Old LED
pattern 0110) Combine storage
and USB cong or failure. BIOS
to eliminate 0111 USB code.
3 3 BIOS state 6 BIOS Post code (Old LED
pattern 1000) MEM cong, no
memory detected.
3 4 BIOS state 7 BIOS Post code (Old LED
pattern 1001) Fatal Motherboard
error.
3 5 BIOS state 8 BIOS Post code (Old LED
pattern 1010) Mem cong,
modules incompatible or invalid
cong.
3 6 BIOS state 9 BIOS Post code (Old LED
pattern 1011) combine "Other
pre-video activity and resource
conguration codes. BIOS to
eliminate 1100 code.
3 7 BIOS state 10 BIOS Post code (Old LED
pattern 1110) Other pre-post
activity, routine subsequent to
video init.
Diagnostic error messages
Table 6. Diagnostic error messages
Error messages Description
AUXILIARY DEVICE FAILURE
The touchpad or external mouse may be faulty. For an external
mouse, check the cable connection. Enable the
Pointing Device
option in the System Setup program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the command correctly, put spaces in
the proper place, and used the correct path name.
CACHE DISABLED DUE TO FAILURE
The primary cache internal to the microprocessor has failed.
Contact Dell
CD DRIVE CONTROLLER FAILURE
The optical drive does not respond to commands from the
computer.
DATA ERROR
The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY
One or more memory modules may be faulty or improperly seated.
Reinstall the memory modules or, if necessary, replace them.
DISK C: FAILED INITIALIZATION
The hard drive failed initialization. Run the hard drive tests in
Dell
Diagnostics.
DRIVE NOT READY
The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay.
Troubleshooting your computer 83
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