DETEWE opencom 105 - Page 5

3
Call Queue 91
Introduction 91
Activation of Queues . . . . . . . . . . . 92
Call Forwarding . . . . . . . . . . . . . . . . 92
Pickup . . . . . . . . . . . . . . . . . . . . . . . . 92
Hunt Groups . . . . . . . . . . . . . . . . . . . 92
Examples of Use 93
Attendant Terminal for
an Operator with Two
System Telephones . . . . . . . . . 93
Group of Three Attendant
Terminals . . . . . . . . . . . . . . . . . . 94
Multi-Company Variant
96
Configuring the Multi-Company
Variant 97
Activating the Multi-Company
Variant . . . . . . . . . . . . . . . . . . . . 97
Configuring and Managing
Companies . . . . . . . . . . . . . . . . 98
Assigning Users . . . . . . . . . . . . . . . . 98
Assigning Trunk Groups . . . . . . . . . 99
Allocating Routing Codes . . . . . . . 99
Configuring the Company
Exchange . . . . . . . . . . . . . . . . . . 99
Working with the
Multi-Company Variant 100
Company Telephone Book. . . . . . 100
Making Calls Between
Companies . . . . . . . . . . . . . . . 101
Billing Charges per Company . . . 101
Configuring the PC
Software 102
Setting up TAPI 102
Setting up NET CAPI 104
Using the Systray Display 105
Browser for OpenCTI 106
Synchronising the PC Clock 107
Address Queries using LDAP 108
USB DECT Box on the
OpenCom 100 109
General Information . . . . . . . . . . . 109
Installation and Configuration . . 109
Technical Data for Operation on
the OpenCom 100 . . . . . . . . . 110
Configuration Guide 111
Overview 112
PBX Ports 113
Easy Access 114
ISP Settings 115
RAS Settings 116
LAN-to-LAN Settings 117
E-mail Function 118
E-mail Access 119
Frequently Asked Ques-
tions 120
General/Hardware 120
Telephony 121
DECT 123
LAN 124
Internet 125
Technical
Specifications 127
Index 129