DeVilbiss DV63 Standard Plus - Codes - Dv6 Hh; Troubleshooting - Dv6 Hh

LT-2320
27
NOTIFICATIONS / TROUBLESHOOTING - DV6HH
NOTIFICATIONS, AUDIBLE ALERTS AND SERVICE CODES
Service Codes - Visible to Patients – and Audible Alerts
• Service codes are divided into Critical (E0x) or Non-Critical (E8x) categories.
• Critical service codes put the unit in a failsafe (blower STOP) state.
• All service codes have audible alerts. Audible alerts signify that attention should be given to the message on the Display.
• Critical Service Codes cannot be cleared from the Display. Non-Critical Service Codes can be cleared from the Display by button press or
knob movement.
Service Code
NON-CRITICAL SERVICE CODE
Description
E81 PulseDose Valve Error. This error indicates that the PulseDose valve is not working correctly. This error only occurs once per blower start-
up and is reset after the blower stops.
E82 Heater Plate Error. This error indicates that the humidier heater plate is not working correctly. The heater LED is unlit (unless the heater
plate temperature reading is greater than 48 ºC), and the CPAP stops powering the humidier heater plate. This error only occurs once per
blower start-up and is reset after the blower stops.
TROUBLESHOOTING
GENERAL USE
Symptom Action
Water condensation in hose Reduce humidier heater setting and/or increase room temperature.
Heater setting is not displayed Reseat the device to ensure proper contact with the heater base (cradle). Verify heater setting in
CPAP device. If problem persists, replace heater plate.
KNOWN-GOOD CPAP DEVICE W/ HEATER ISSUE
With a ‘known-good’ device’s blower ON and the heat setting
at 1 or above, neither the CPAP device nor the Display show
Heat On lights.
Replace heater plate.
With a ‘known good’ device’s blower ON and the heat setting
at 1 or above, the heater plate does not get warm.
Replace heater plate.
KNOWN-GOOD HEATER W/ ISSUE
With a ‘known-good’ DV6HH heater connected to the CPAP
device with the blower ON and the heat setting at 1 or above,
neither the device nor the Display show Heat On lights.
Check the wire harness on the PAP/heater connector and repair or replace if needed. If the wire
harness and connections are good, replace the control PC board.
With a ‘known-good’ DV6HH heater connected to the CPAP
device with the blower ON and the heat setting at 1 or above,
the heater plate does not get warm.
Check the wire harness on the PAP/heater connector and repair or replace if needed. If the wire
harness and connections are good, replace the control PC board.
MANIFOLD AND GASKET
Excessive air leak Remove the humidier chamber and inspect the sealing gasket. Reposition gasket under ribs if
needed. If the gasket is missing, worn or torn, replace the gasket. If the issue remains, replace
the chamber and/or silicone manifold in the heater base (cradle).
Water leak from the humidier chamber. Remove the humidier chamber. Inspect the chamber for cracks in the plastic or water leaking
from the heat transfer plate. If cracks or transfer plate leaks are found, replace the water
chamber. Also inspect the sealing gasket. Reposition gasket under ribs if needed. If gasket is
missing, worn or torn, replace the gasket. If issue remains, replace the chamber.