Support and troubleshooting
to the built-in USB hub
Certification:
Use a cable that is certified ‘Certified USB’.
Connectors:
The cable can have a USB Type-C connector on both ends, or can
have a USB Type-C connector on the monitor side and a USB Type-
A connector on the computer side.
Speeds:
A cable that supports ‘SuperSpeed USB 10Gbps’ (also known as
‘SuperSpeed+’ or ‘USB 3.1 Gen 2’) will allow data transfer at the
built-in hub’s maximum speed of up to 10Gbps.
Cables of higher specification, such as ‘USB 3.2 Gen 2x2’, ‘USB4’,
‘Thunderbolt 3’, or ‘Thunderbolt 4’, will also allow a full speed
connection to the built-in USB hub.
A cable that only supports ‘SuperSpeed USB’ (also known as ‘USB
3.0’ or ‘USB 3.1 Gen 1’) will only allow data transfer at up to 5Gbps.
A cable that only supports ‘Hi-Speed USB’ (also known as ‘USB
2.0’) will only allow data transfer at up to 480Mbps.
device connected to
USB Type-C port 1
Specification:
Use a cable that supports ‘USB Power Delivery’ (USB-PD) version
2.0 or higher.
Connectors:
The cable must have a USB Type-C connector on both ends.
Speeds:
An ‘E-Mark’ (Electronically Marked Cable) chip is required to
charge at Spectrum’s full speed. This chip helps the monitor and
your connected device determine their highest supported power
transfer speed and contains important over-current and overload
protections.
A cable that contains an ‘E-Mark’ chip and that is rated for up to 5
Amperes of current is required to charge at up to 100W.
A cable that does not contain an ‘E-Mark’ chip and/or is rated only
for up to 3 Amperes of current, will only allow charging at up to
60W.
A cable that is rated for a lower current may offer limited or no
charging capabilities.
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