Appendix G: Maintenance Functions
Use of Maintenance Kit
Part # 20-4407
The Hardware Maintenance Kit includes a USB key and a USB
mouse. The two (2) USB devices can be plugged into either of the
external USB ports on the left-hand side of the console. The two
devices can be used in the event of system failure or when retrieving
key troubleshooting files.
USB Mouse
USB Key
The USB mouse will be used in the event of the touchscreen losing
calibration, not being calibrated or touchscreen failure. This will allow
the navigation of the mouse to get the screen back into working order.
The USB key contains a file (from the factory) that will be used to
access the Windows®-side of the console, view log files or transfer
files to and from the console. This key will temporarily shut down the
user interface (not causing anything to stop running). This key should
not be used on a regular basis. In the event of a system problem that
cannot be resolved over the phone, users should insert the key into
one of the external USB ports on the console and after a few seconds
the user interface will shutdown, giving you access to the Windows
®
platform. From here users will be able to retrieve files to send to the
technician for evaluation. After the files are removed, remove the key
and the system will return back to a normal state.
Do not delete any files off of the system unless instructed to do so
by an OPW technician.
Factory USB Files
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