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When Messages Appear
4
Troubleshooting
Message Status and Solution
Status : There is paper jam in the cut or crease area.
Solution : Remove the document from the cut or crease area and then
press the STOP key.
Status : There is paper jam in the paper exit area.
Solution : Remove the jammed documents from the exit area and then
press the STOP key.
Status : The waste box became full during processing.
Solution : Remove the accumulated waste from the waste box and
then press the STOP key.
(→P.67 Example: J7 WASTE BOX)
Status : The slitter is locked.
Solution : Remove the document from the sillter area and then press
the STOP key.
Turn off the power and then turn on again after a few seconds. If the
same message appears, contact our service person.
Status : The cutter is locked.
Solution : Remove the document from the cutter area and then press
the STOP key.
Turn off the power and then turn on again after a few seconds. If the
same message appears, contact our service person.
Status : The creaser is locked.
Solution : Remove the document from the creaser area and then press
the STOP key.
Turn off the power and then turn on again after a few seconds. If the
same message appears, and contact our service person.
Status : Check paper jam in the slitter area.
Solution : Remove the document from the slitter area and then press
the STOP key.
Status : Check paper jam in the cut or crease area when the power is
turned on.
Solution : Remove the document from the cut or crease area and then
press the STOP key.
J5 Cut, crease
Remove document
from cut/crease
area to Clear
J6 Exit tray
Remove documents
from exit tray
to Clear
J7 Waste box
Remove document
from waste box
to Clear
Check document
in slitter area
to Clear
Slitter* lock
Check document
in cutter area
to Clear
Cutter lock
Check document
in creaser area
to Clear
Creaser lock
Remove document
from slitter
area
Paper in machine
Remove document
from cut/crease
area
Paper in machine
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