38 of 44
User Manual for the GSC400 Programmer and PC Interface
5 Troubleshooting
5.1 General
Issue: Parameters are missing or invalid when reading from a GSC400 settings
file.
Solution: The GSC400 Configurator is only compatible with the English
(American) culture. For example the decimal separator must be a period (“.”).
5.2 Troubleshooting Programming Issues
Issue 1: Programmer always stops at 91.5% and freezes.
Solution:
The wrong COM port is selected. Cancel and restart the
programmer utility and select the correct COM port.
5.3 Troubleshooting Installation Problems
Table 3 – Troubleshooting installation problems.
Windows does not
detect the GSC400
programmer and the
Found New
Hardware Wizard
pops up.
Windows should automatically find and install
the drivers as they were preinstalled. See
section 5.3.1 to locate and install the USB
drivers manually.
Windows does not
detect GSC400
programmer and the
Found New
Hardware Wizard
does not pop up.
See section 5.3.2 and then 5.3.1.
After installing the
GSC400 PC
Interface none of my
USB storage devices
will work.