Eaton SC300 - Page 129

Maintenance
Copyright © 2007-2018 Eaton Corporation. All Rights Reserved.
IPN 997-00012-03 B2 Issue B2 July 2018
123
Problem Possible Cause Required Action
Battery test will not run.
The cause indicated in Web
is "Alarms Active" but there
are no active alarms.
Battery test will not run if a
relevant alarm is active or
pending even if the alarm is
disabled. Examples of relevant
alarms are: Battery Fuse Fail,
Rectifier No Load and System
Overload.
Clear the cause of the alarm.
Battery test will not run if the
System Overload alarm is set to
"Redundancy" and only one
rectifier is installed.
Set the System Overload alarm to "Total
Capacity" or install another rectifier.
SC300 or Web displays ???
or N/A
Failed, disconnected or
unconfigured sensor.
Replace, connect or configure sensor.
Faulty or disconnected voltage
feed module.
Replace or connect voltage feed module.
Incorrect I/O board mapping. Check I/O board mapping. See details on
page 145.
Modem /RS-232
communications problem.
Incorrect, disconnected or faulty
cable.
Check an RS-232 straight-thru cable is
plugged into XS1 and the modem.
Replace faulty cable.
Access to RS-232 connector XS1
is restricted.
Use a DB9 ribbon cable extension (Farnell
part number 869-6411).
Incorrect communications
settings.
See PSTN Modem Communications on
page 113 or GSM Modem
Communications on page 113.
Incorrect modem setup string. Refer to the AT command section in the
modem's manual.
Modem not powered or other
modem problem.
Refer to the modem's manual.
Incompatible modem. Contact your Eaton dc product supplier
or Eaton for advice. See Worldwide
Support on page 153.
Password required to change
settings.
See Write Access Password on page 116.
Serial communications are
disabled
S3P Access is disabled. Set S3P Access to Enabled. See details in
the System Controller Operation
Handbook.
Ethernet communications
problem
Incorrect, disconnected or faulty
cable.
Check a network patch cable is connected
from XS31 to a live network outlet.
Replace faulty cable.
Ethernet link is not active. On the Ethernet connector (XS31) check:
- Yellow LED is continuously lit
to show link is active.
- Green LED flashes to show
traffic is reaching the SC300.
See the diagrams on page 2 for position
of the Ethernet connector.
Incorrect communications
settings.
See Ethernet Communications on page
104.