84
support@edgeovens.com Technical Support: +1 (724) 628 3050
PREFACEOPERATION
SERVICE
OVEN OPERATION
OVEN INFORMATION (CONTINUED)
EMAILING OVEN DATA LOG FILE(S)
If exporting multiple log les from unique oven decks, each oven data log le must be
exported and transferred from the USB ash drive before attempting a subsequent EXPORT
from a different oven. The control system will overwrite any previously exported oven data
les on the USB storage device.
NOTICE
The EDGE G2 control system will EXPORT either one (1) or two (2) .EEC les, depending on whether your
oven is equipped with a standard or split-belt. The exported le will be stored in the ROOT directory of the USB
storage device. The le types will be named as below:
STANDARD BELT
• MC1.EEC
SPLIT-BELT
• MC1.EEC
• MC2.EEC
1. Insert USB ash drive into a computer or compatible email enabled device.
2. Create a new email, addressed to support@edgeovens.com
3. Attach the exported MC1.EEC le (and MC2.EEC if your oven is equipped with a split-belt) from your USB
storage device to the email.
4. Please use the STORE NAME, as the email subject title.
5. Email body content should include contact details, store address and a description of the oven fault.
6. Send email. A member of the EDGE service team will review the exported oven data log le(s) and will
phone the contact details provided in the email with the best course of action.
FIGURE 3-2
All EDGE G2 ovens are supplied with a
4 way USB ash drive. It is provided and
found as part of you service manual pack.
NOTICE