DCP 350
6.5 Magnetic stripe encoding
6.5.1 Magnetic encoding error.
First of all, Please press left LED button to retry.
The magnetic head is contaminated with dust and dirt.
Clean the magnetic head with the cleaning kit.
The magnetic encoding data is not transmitted or the wrong data is transmitted.
Check the setting of the program and the driver and the magnetic encoding data you
transmitted.
The card is not a magnetic card, or inserting direction is wrong.
Change the card or the direction.
Bad magnetic stripes on the card.
Change the card.
6.6 General operation
6.6.1 Ribbon snapped during printing.
Open the top cover and take out the cartridge. After putting the snapped pieces together, install the
cartridge again. Check the currently, if this kind of problem occurs frequently
.
Non-standard cards or bad cards.
Change the cards. You can use only ISO CR-80 card (54mm x 86mm).
Too high or low setting of the color density.
Please contact the local supplier. The color density default of your printer needs to be changed.
6.6.2 LCD display “Ribbon Not Found”
Press the left LED button to retry. If it occurs frequently, check the following points.
Not genuine ribbon.
Change to the genuine ribbon.
Ribbon is consumed.
Printing is not possible if ribbon is used up. Change the ribbon.
Snapped ribbon.
Open the top cover and take out the cartridge. After putting the snapped pieces on together,
install the cartridge again.
6.6.3 Printer doesn’t operate even if the printing data has been transmitted. Check
the following.
Printer power off.
Check the power. Turn on the printer power.
Check the printer adaptor whether it is connected with a socket and the printer.
Bad power adaptor.
Please contact the local supplier for replacement of the adaptor.
The printer driver is “Offline”.
Change the printer driver to “Online”.
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