69Service Guide: EFI Fiery Central integrated server
Troubleshooting
Startup (continued)
FC integrated server is
getting power, but the
control panel is black.
• UIB cable is not connected to the
motherboard, the user interface
board, or both
• Faulty UIB cable
• Faulty user interface board
1 Recheck all cables and connections.
2 Use a different UIB cable.
3 If the problem persists and you have verified that the
power supply and motherboard are functioning
properly as described earlier, replace the user interface
board (see page 23).
Following installation of
a new user interface
board, the control panel
remains blank, yet
backlit, for
more than five minutes.
System software requires an additional
reboot to synchronize with the
firmware on the new user interface
board.
Wait five minutes, power off using the power button,
wait 10 seconds, and then press the power button to
power on again.
NOT following
installation of a new
user interface board,
system stops
responding at this
screen:
Possibly one of the following:
• Faulty BIOS
• Faulty motherboard
1 Recheck all cables and connections.
2 Reboot the FC integrated server.
3 If the problem persists, replace the motherboard (see
page 30).
System stops
responding at this
screen:
Problem with the Fiery application. 1 Recheck all cables and connections.
2 Reboot the FC integrated server.
3 If the problem persists, reinstall system software (see
page 55).
Table 2: FC integrated server error messages and condition (Continued)
Symptom Possible cause Suggested action
Activity light status:
Off.
Activity light status:
N/A.
Activity light status:
Off.
STARTING UP...
Activity light status:
Blinking green.
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