71Service Guide: EFI Fiery Central integrated server
Troubleshooting
Startup (continued)
Control panel screen
and Activity light
appear as follows:
Problem with the Windows
operating system.
1 Recheck all cables and connections.
2 Reboot the FC integrated server.
3 If the problem persists, reinstall system software (see
page 55).
Activity light status
progresses from solid
green to solid red.
Possibly one of the following:
• Problem with system software
• Print job is corrupt or too large
• Faulty UIB cable
• CPU overheated
• Faulty motherboard
1 If you suspect that the problem may be caused by a print
job, try printing a different job.
2 Recheck all cables and connections.
3 Reboot the FC integrated server and check whether the
CPU cooling assembly fan is operating. If the fan is
properly connected to the motherboard but does not
operate, replace the cooling assembly.
4 If the problem persists, reinstall system software (see
page 55).
5 If the problem persists, try connecting another UIB
cable (see Figure 5 on page 17).
6 If the problem persists, replace the motherboard (see
page 30).
Control panel functions
FC integrated server is
getting power, the
control panel is not
black, but the buttons
on the control panel do
not function during the
installation.
Possibly one of the following:
• Faulty user interface board
1 Recheck all cables and connections.
2 Reboot the FC integrated server.
3 If the problem persists, reinstall system software (see
page 55).
4 If the problem persists, replace the user interface board
(see page 23).
DVD drive
DVD drive is not
responding, cannot be
located, or the disk will
not eject.
Possibly one of the following:
• A disk is stuck in the DVD drive
• Cable connections to the DVD
drive are loose or data cable is
faulty
• DVD drive is faulty
• Motherboard is faulty
1 Press the eject button below the DVD slot on the front
of the FC integrated server.
2 If the problem persists, check the cable connections to
the DVD drive (see Figure 5 on page 17).
3 If the problem persists, you may need to replace the
DVD drive (see page 52).
4 If the problem persists, you may need to replace the
motherboard (see page 30).
Table 2: FC integrated server error messages and condition (Continued)
Symptom Possible cause Suggested action
STARTING UP...
Activity light status:
Blinking green,
then solid red.
Activity light status:
Solid green, then soli
red.
To Next Page
Loading...
Need help?
General
