Eizo ColorEdge CS2740 User Manual

36
Chapter 6
Troubleshooting
Chapter 6 Troubleshooting
6-1. No Picture
Problem Possible cause and remedy
1. No picture
• Power indicator does not light up.
• Check whether the power cord is connected properly.
• Turn on the main power switch on the rear side of the monitor.
• Touch
.
• Turn o󰀨 the main power switch on the rear side of the monitor,
and then turn it on again a few minutes later.
• Power indicator is lighting white. • Increase "Brightness" and/or "Gain" in the Setting menu (see
“Color” (page 26)).
• Power indicator is lighting orange. • Switch the input signal.
• Move the mouse or press any key on the keyboard.
• Check whether the external device is turned on.
• Turn o󰀨 the main power switch on the rear side of the monitor,
and then turn it on again.
• Power indicator is ashing orange and
white.
• This problem may occur when an external device is
connected via the DisplayPort connector or the USB Type-C
connector. Connect via the signal cable specied by EIZO,
turn o󰀨 the monitor, and then turn it on again.
2. The message below appears. This message appears when the signal is not input correctly even
though the monitor is functioning properly.
• This message appears when no signal is
input.
Example:
• The message shown left may appear, because some external
devices do not output the signal immediately after power-on.
• Check whether the external device is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal.
• Turn o󰀨 the main power switch on the rear side of the monitor,
and then turn it on again.
• Try changing "Signal Format" in the "Administrator Settings"
menu (see “Signal Format” (page 35)).
• The message shows that the input signal
is out of the frequency specication range.
Example:
• Check whether the external device is congured to meet the
resolution and vertical scan frequency requirements of the
monitor (see “1-3. Supported Resolutions” (page 9)).
• Reboot the external device.
• Change to the appropriate setting using the graphics board's
utility. Refer to the User's Manual of the graphics board for
details.
• This message appears when an external
device connected to the USB Type-C
connector does not support video signal
output.
Example:
• Check whether the signal cable specied by EIZO is
connected.
• Check whether the USB Type-C port of the connected
device supports video signal output. For details, contact the
manufacturer of the device.
• Connect a DisplayPort cable or an HDMI cable.

Eizo ColorEdge CS2740 Specifications

General

Pixel pitch	0.155 x 0.155 mm
Screen shape	Flat
Pixel density	164 ppi
Response time	10 ms
Display diagonal	26.9 \
Adobe RGB coverage	99 %
Display technology	LED
Native aspect ratio	16:9
Maximum refresh rate	- Hz
Viewable size, vertical	2160 mm
Contrast ratio (typical)	1000:1
Display number of colors	1.07 billion colors
Display diagonal (metric)	68.4 cm
Viewable size, horizontal	596.2 mm
Digital vertical frequency	23 - 61 Hz
Digital horizontal frequency	25 - 137 kHz
Display brightness (typical)	350 cd/m²
Certification	CB, CE, TUV/GS, cTUVus, FCC-B, CAN ICES-3 (B), TUV/S, PSE, VCCI-B, RCM, EAC, RoHS, WEEE, TUV/Ergonomics
Product color	Black
Market positioning	Graphics design
Operating temperature (T-T)	0 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	168 W
Power consumption (typical)	36 W
Power consumption (PowerSave)	1 W
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 35 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
USB hub version	2.0 / 3.2 Gen 1 (3.1 Gen 1)
USB upstream port type	USB Type-B, USB Type-C
Number of upstream ports	2
USB Power Delivery up to	60 W
USB Type-A downstream ports quantity	4
Number of USB Type-B upstream ports quantity	1
Cables included	AC, USB
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	265 mm
Width (with stand)	638 mm
Height (with stand)	404.1 mm
Weight (with stand)	10300 g
Depth (without stand)	75 mm
Height (without stand)	378.2 mm
Weight (without stand)	6700 g