Eizo ColorEdge CS2740 User Manual

38
Chapter 6
Troubleshooting
6-3. Other Problems
Problem Possible cause and remedy
1. The Setting menu/Mode menu
cannot be displayed
• Check whether the operation switch lock function works (see “Key
Lock” (page 34)).
• Control switches are locked when the main window of ColorNavigator
7 is displayed. Exit the software.
2. The monitor connected with
the USB cable is not detected.
/ The peripheral USB device
connected to the monitor does
not work.
• Check whether the USB cable is connected correctly (see “8-3.
Making Use of the USB Hub Function” (page 44)
).
• Check whether the correct USB upstream port is selected (see “USB
Selection” (page 31)).
• Try changing to a di󰀨erent USB port on the external device.
• Try changing to a di󰀨erent USB port on the monitor.
• Reboot the external device.
• If the peripheral devices work correctly when the external device and
peripheral devices are connected directly, contact your local EIZO
representative.
• Check whether the external device and OS are USB compliant.
(For USB compliance of the respective devices, consult their
manufacturers.)
• Depending on the USB 3.1 host controller that you are using,
connected USB devices may not be recognized correctly. Update to
the latest USB 3.1 driver provided by each manufacturer, or connect
the monitor to the USB 2.0 port.
• Check the external device's BIOS setting for USB when using
Windows. (Refer to the User's Manual of the external device for
details.)
3. Audio is not output. • This product is not equipped with a speaker.

Eizo ColorEdge CS2740 Specifications

General

Pixel pitch	0.155 x 0.155 mm
Screen shape	Flat
Pixel density	164 ppi
Response time	10 ms
Display diagonal	26.9 \
Adobe RGB coverage	99 %
Display technology	LED
Native aspect ratio	16:9
Maximum refresh rate	- Hz
Viewable size, vertical	2160 mm
Contrast ratio (typical)	1000:1
Display number of colors	1.07 billion colors
Display diagonal (metric)	68.4 cm
Viewable size, horizontal	596.2 mm
Digital vertical frequency	23 - 61 Hz
Digital horizontal frequency	25 - 137 kHz
Display brightness (typical)	350 cd/m²
Certification	CB, CE, TUV/GS, cTUVus, FCC-B, CAN ICES-3 (B), TUV/S, PSE, VCCI-B, RCM, EAC, RoHS, WEEE, TUV/Ergonomics
Product color	Black
Market positioning	Graphics design
Operating temperature (T-T)	0 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	168 W
Power consumption (typical)	36 W
Power consumption (PowerSave)	1 W
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 35 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
USB hub version	2.0 / 3.2 Gen 1 (3.1 Gen 1)
USB upstream port type	USB Type-B, USB Type-C
Number of upstream ports	2
USB Power Delivery up to	60 W
USB Type-A downstream ports quantity	4
Number of USB Type-B upstream ports quantity	1
Cables included	AC, USB
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	265 mm
Width (with stand)	638 mm
Height (with stand)	404.1 mm
Weight (with stand)	10300 g
Depth (without stand)	75 mm
Height (without stand)	378.2 mm
Weight (without stand)	6700 g