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Chapter 1 Troubleshooting
Epson AcuLaser C2900N
Revision B
Confidential
4. Image Quality Trouble
4.1 Entry Chart for Image Quality Troubleshooting
It is stated as the ESS is normal. By operating test print with the Printer Engine
only, if the trouble is on ESS side or the Printer Engine side can simply be
diagnosed, except those phenomena that are not able to be diagnosed by test
print.
- Test print result with the Printer Engine only is normal. --- >Malfunction on ESS
side
- Test print result with the Printer Engine only is also abnormal. ---> Malfunction on
the Printer Engine side
When it is the case of [Malfunction on ESS side], replace with normal ESS and
normal Interface Cable, and check.
When the trouble still occurs after replacement, check the host computer side, and
operate Troubleshooting efficiently, using the following image quality FIP
according to each phenomenon.
Replace TONER CARTRIDGE, DRUM CARTRIDGE
TRANSFER ASSY and FUSER UNIT
Leg_Sec001_001SA
Start
Test Printing
Is there a corresponding FIP?
Carry out the corresponding troubleshooting.
The trouble is restored?
The trouble is restored?
End End
No
No No
Yes
Yes Yes