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Chapter 1 Troubleshooting
Epson AcuLaser C2900N
Revision B
Confidential
4
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
Shake and reseat the suspected TONER CARTRIDGE (Y,
M, C, or K).
Is the image printed correctly?
End of work. Go to step 5
5
Checking the TONER CARTRIDGE (Y,M,C or K).
Is the toner cartridges installed to the printer the toner for
C2900?
Go to step 7 Go to step 6
6
Set the Non-GenuineToner option to [Off].
Is the image printed correctly?
End of work. Go to step 7
7
Checking the DRUM CARTRIDGE sealing ribbon.
After turning the printer off, open the front cover and remove
the DRUM CARTRIDGE from the printer. Remove any of
the 8 pieces of sealing ribbon that may be left on the DRUM
CARTRIDGE. Then, install the DRUM CARTRIDGE into the
printer. If the ribbon is found, it takes a long time until the
density is recovered. To use the printer immediately, change
the DRUM CARTRIDGE to another one.
Is the image printed correctly?
End of work. Go to step 8
8
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the right side of the TRANSFER
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and
14) dirty and/or deformed?
Clean or replace
the TRANSFER
ASSY or
SPRING(s), then
go to step 9.
Go to step 9.
Step Check
Remedy
Yes No
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