Troubleshooting 95
The printed image is light or faint
The non-printed side of the page is dirty
Print quality decreased
The toner cartridge may be near the end of its service 
life.
If the message in EPSON Status Monitor indicates that the 
toner cartridge is near the end of its service life, replace it. See 
“Precautions for Replacing the Toner Cartridge” on page 64.
For Windows users, you can also check the remaining service 
life of the toner cartridge by looking at the Basic Settings tab 
in the printer driver.
Cause What to do
Your paper may be moist or damp. Do not store your paper in a humid or damp environment.
The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver. To 
modify the Toner Save mode using the printer driver, select the 
Advanced button in the Basic Settings tab, and click the More 
Settings. Deselect the Toner Save check box in the More 
Settings dialog box for Windows users or in the Advanced 
dialog for Mac users.
The toner cartridge may be near the end of its service 
life.
If the message in EPSON Status Monitor indicates that the 
toner cartridge is near the end of its service life, replace it. See 
“Precautions for Replacing the Toner Cartridge” on page 64.
For Windows users, you can also check the remaining service 
life of the toner cartridge by looking at the Basic Settings tab 
in the printer driver.
Cause What to do
Toner may have spilled onto the paper feed path. Clean internal printer components by printing three pages 
with only one character per page.
Printing was made right after clearing the paper jam. Make a few one-sided printouts.
Cause What to do
The printer cannot print in the required quality level 
because of insufficient memory, and the printer 
lowers the quality automatically so that the printer 
can continue printing.
Check to see if the printout is acceptable. If not, add more 
memory for a permanent solution or lower print quality 
temporarily in the printer driver.