Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W Revision C
TROUBLESHOOTING      Troubleshooting without Error Message 71
Confidential
 Paper ejection error
 Carriage error
Table 3-17.  Troubleshooting Paper Ejecting Problems
Problem Possible Cause Check point Remedy
Paper get jammed before 
being ejected
Paper feed operation failure
Does the PF Roller rotate normally and is the rotational 
force transmitted to the EJ Roller correctly?
Install the PF Motor properly and apply proper tension to the PF 
Timing Belt. (See 4.2.4.14 " PF Motor " (p.150), 5.3.3 " PF 
Timing Belt Tension Adjustment " (p.241).)
EJ Roller operation failure Does the EJ Roller rotate normally?
EJ Frame operation failure Does the EJ Frame move normally?
Assemble the drive section of the EJ Frame correctly. (See 
4.2.4.13 " EJ Frame Assy / EJ Release Frame Assy R/ EJ 
Release Frame Assy L " (p.147).)
The CDR Tray does not 
come out.
CDR Tray operation failure
Are the dowels of the arms of the CDR Tray Assy correctly 
attached with the grooves of the CDR Guide Base Assy/
Lower Paper Guide Assy?
Install CDR Tray Assy correctly. (See 4.2.4.8 " CDR Tray Assy 
" (p.140).)
Paper ejected with the 
cover closed.
Electromagnetic plunger failure
Is the Electromagnetic plunger connected correctly to the 
Main Board?
Replace the printer mechanism if there is no connection error 
found. (See 4.2.3.2 " Main Board / Grounding Plate M/B " 
(p.117))
Table 3-18.  Troubleshooting Carriage Movement Problems
Problem Possible Cause Check point Remedy
The movements of Carriage 
Unit during printing is 
abnormal
Something is obstructing the Carriage 
movements.
Is there any obstructions on the Carriage path?
Remove the obstructions. (See 4.2.4.16 " Carriage Unit " 
(p.154).)
Does the Carriage Unit move smoothly when it is manually 
moved?
Clean the Carriage Shaft/CR Guide Plate and lubricate it as 
specified. (See 6.1.3 " Lubrication " (p.249).)
Does the Head FFC have an adequate slack and not 
interrupting the Carriage movement? Check the FFC status 
by manually moving the Carriage Unit from side to side.
Route the Head FFC correctly on the Main Frame. (See 4.2.4.12 
" Front Frame " (p.147), 4.4 " Routing FFC/cables " (p.202).)
Is the routing of the Ink Supply Tube Assy correct? Check 
it and smoothness by manually moving the Carriage Unit 
from side to side to both ends.
Route the Ink Supply Tube Assy. (See 4.2.4.5 " Ink Supply IC 
Holder Assy " (p.133).)
Is the CR Guide Plate correctly installed?
Install the CR Guide Plate correctly. (See 4.2.4.20 " Waste Ink 
Tray Assy " (p.163).)
Is the PG adjustment appropriate?
Carry out the PG adjustment again. (See 5.3.1 " PG Adjustment 
" (p.235).)
Is the tension of the CR Timing Belt appropriate?
Carry out the CR belt tension adjustment. If it is still not 
appropriate, replace the Printer mechanism with a new one. (See 
5.3.2 " CR Timing Belt Tension Adjustment " (p.240).)
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