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• If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering
the following:
• User ID: EPSONREMOTE
• Default password: guest
• If you lose the remote control, you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Projector Security Features
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Wireless Authentication Fails
Solutions When You Cannot Access the Projector Through the Web
Solutions When Network Alert E-Mails are Not Received
Solutions When the Image Contains Static During Network Projection
Parent topic: Solving Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• Make sure the Wireless LAN Power setting is set to On.
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
Parent topic: Solving Network Problems
Related references
Projector Network Settings - Network Menu
Solutions When You Cannot Access the Projector Through the Web
If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
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