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Disc Writing Problems (Only for PP-100/PP-50)
Symptom/Problem Status Check/Remedy Procedure
A writing error has occurred. Is the disc scratched or dirty?
Scratched or dirty discs cannot be used. Replace with another disc.
The quality of the data recording surface may vary depending on the
disc.
Replace with another disc and try again.
Is there dust adhering to the filter of the product rear fan?
Clean the filter. (See “Cleaning the Air Vents (Only for PP-100/PP-50)” on
page 96.)
Unable to write to disc/
Unable to read disc
Is the disc being handled correctly?
Handle the disc correctly by following the instruction manual of the
disc.
Do not affix adhesive stickers to the disc. This may make recording
and playback of data no longer possible.
Do not use this product in locations with large amounts of dust or
smoke. This can cause drive writing errors.
See “Handling Discs” on page 50.
Was the cover opened or the product jolted during publishing?
Do not subject the product to jolts or impacts during disc publishing. The
drive may malfunction, or the disc may become unusable.
Also, do not open the cover during publishing. This could adversely
affect the printing and writing quality of the disc. Before opening the
cover, pause the job in EPSON Total Disc Utility.
Is your PC compatible with the operating environment of this product?
Use and connect this product to a PC compatible with the operating
environment. (See “System Requirements” on page 26.)
Is the printer tray dirty?
Clean the printer tray. (See “Disc Recording Surface is Stained with Ink”
on page 129.)
When disc publishing in EPSON Total Disc Maker, Setting Write Verification to Compare
enables checking whether data was written correctly. See EPSON Total Disc Maker Help
for details.
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