Epson FX-2190 Service Manual

EPSON FX-890/2190 Revision B
Troubleshooting Troubleshooting Based on Symptoms 63
3.2.12 Fatal Error
Table 3-14. Troubleshooting for Fatal Error
Action and Question Yes No
Parts below can be the source of this error (Chapter 4 Disassembly and Assembly)
• C524MAIN Board (p.74)
• C524PSB/PSE/PSH Board (p.76)
• Printhead (p.77)
• CR Motor (p.81)
• PF Motor (p.83)
• HP (Home Position) Detector (p.78)
Abnormal +42V Drive Voltage
(PD Error : value = 37H)
The printer detects abnormal voltage level with +42V line.
Check to see if the components to which +42V is supplied; is
defective (short-circuit).
• Printhead
•CR Motor
• PF Motor
Replace the
defective
component.
Replace the
power supply
circuit board
(C524PSB/
PSE/PSH).
Abnormal CR operation
(CR Error : value = 30H)
CR Home position seek operation is failed, or CR Home
position is detected during printing.
Check to see if one of the following component is defective.
•CR Motor
• Timing belt tension
•CR HP Sensor
Replace the
defective
component.
Replace
C524MAIN
Board.
CG Access Error
(CG Error : value = 33H)
Failed to access CG, or error in EEPROM data verification.
Check to see if an error solved by replacing the C524MAIN
board.
Replace
C524MAIN
Board.
Go to 3.2.11
Electrical
Noise (p.62)
Abnormal Printhead Temperature
(Head Open Error : value = 3AH)
The printer actually checks the connection between the
printhead and C524MAIN Board, and an error is recognized
as an abnormal printhead temperature if the connection is
wrong.
Check to see if the connection between the printhead and
C524MAIN Board is correct.
• FFC is not properly connected (or disconnected).
• FFC is damaged.
Re-connect
FFC or replace
the defective
component.
Replace the
printhead.
Abnormal Printhead TrVce Voltage
(VDD Error : value = 36H)
The level of drive voltage supplied to the printhead is
abnormal.
Replace the
power supply
circuit board
(C524PSB/
PSE/PSH).
Replace the
printhead.
Abnormal voltage with the simple ecodrive circuit
(ECO Error : value = 3CH)
The printer check the operation of simple ecodrive circuit
when it is turned on, and recognizes this error condition if the
voltage level is abnormal.
Replace
C524MAIN
Board.
Replace the
power supply
circuit board
(C524PSB/
PSE/PSH).
Table 3-14. Troubleshooting for Fatal Error (continued)
Action and Question Yes No

Epson FX-2190 Specifications

General

Maximum print size	A3 (297 x 420 mm)
Color	No
Character pitch	10 cpi
Maximum resolution	240 x 144 DPI
Maximum printing width (columns)	136
Print technology	Dot matrix
Dimensions (WxDxH)	589 x 360 x 157 mm
Standard interfaces	Parallel, USB 1.1
Optional connectivity	Ethernet
Country of origin	Indonesia
Sound pressure level (printing)	55 dB
Mean time between failures (MTBF)	20000 h
Sustainability certificates	ENERGY STAR
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (typical)	53 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 80 %
Pallet width	1200 mm
Pallet height	1000 mm
Pallet length (UK)	2040 mm
Quantity per pallet	14 pc(s)
Quantity per pallet (UK)	21 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	3 pc(s)
Package depth	700 mm
Package width	460 mm
Package height	270 mm
Package weight	11740 g
Quantity per pack	1 pc(s)