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Parent topic: Solving Image or Sound Problems
Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems
Solutions to Remote Control Problems
Solutions When a Battery Message Appears
Solutions to Password Problems
Parent topic: Solving Problems
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the remote control to
turn on the projector.
• If the projector is installed on a lighting track, disconnect it from the lighting track and plug it into a
power outlet to make sure it is working.
• If the power button on the remote control does not turn on the projector, check its batteries and make
sure the Remote Receiver setting is turned on in the projector's menu, if available.
• If the remote receiver setting is off, press and hold the Menu button on the remote for at least 15
seconds to restore the default setting.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord
and contact Epson.
• The cooling fans may run in standby status depending on the projector settings. Also, when the
projector wakes from standby status, the fans may cause an unexpected noise. This is not a
malfunction.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Projector Light Status
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