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• Make sure all the cables are securely connected to the projector and your video device. If you
connected long cables, try connecting shorter cables.
• Make sure the Brightness Settings options in the Settings menu are set correctly.
• Position the projector close enough to the screen.
• When using multiple projectors, make sure Light Source Calibration in the Reset menu is set
correctly in all of the projectors. If light source calibration is performed only in some of the projectors,
the white balance and the brightness level of the projected image may differ between the projectors.
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Connections
Projector Placement
Related references
Input Signal Settings - Signal Menu
Image Quality Settings - Image Menu
Solutions When an Afterimage Remains On the Projected Image
If you see an afterimage in the projected image, select Refresh Mode > Start in the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Projector Reset Options - Reset Menu
Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projector's volume settings.
• Press the A/V Mute button on the remote control to resume video and audio if they were temporarily
stopped.
• Press the Source Search button to switch to the correct input source, if necessary.
• Try disconnecting and reconnecting the audio cable.
• If you do not hear sound from an HDMI source, set the connected device to PCM output.
• Make sure any connected audio cables are labeled "No Resistance".
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