40
Where To Get Help
If you need help with the printer or the printer software, see the contact
information below. For help with any of the creative software on the EPSON
CD-ROM, see page 41 for contact information.
EPSON Technical Support
You can find technical assistance 24 hours a day through EPSON’s electronic
support services and automated telephone services.
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet If you have Internet FTP capability, use your Web browser (or other
FTP Site software for FTP downloading) to log onto ftp.epson.com with the user
name anonymous and your e-mail address as the password.
EPSON Forum on Members of CompuServe can type GO EPSON at the menu prompt
CompuServe
®
to reach the Epson America Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for representative #529.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call (800) 922-8911.
EPSON FaxAdvice
™
Access EPSON’s technical information library by calling (800) 922-8911.
You must provide a return fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer
Care Center, call (800) 922-8911.
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