Epson STYLUS PRO 4910 - Page 68

Epson Stylus Pro 4900/Epson Stylus Pro 4910 Revision A
TROUBLE SHOOTING Remedies for Service Call Error 69
Confidential
1A39
Head error
1. Connection failure of the Head FFC.
2. The head is damaged due to a slant connection of the Head
FFC or the like.
 The drive circuit in the Printhead is damaged.
 The fuse of the Main Board has blown.
Check the connecting part of Head FFC if there is any loose or
slant connection, or ripped terminals or the breaking of the
FFC (CN101, 102).
1. Replace the Head FFC. (See
P.249)
2. Replace the Printhead. (See
P.232)
3. If the printer does not recover
from the error after trying 1 and
2, replace the Main Board. (See
P.152)
1A41
Head rank ID
input error
The information of the Head rank ID is wrong.
Carry out “Head ID Check & Input” to check the current ID.
(See P.332)
Configure the Head rank ID again.
1A50
I2C communication
error (Between
elements on ASIC and
MAIN)
The I2C communication error has occurred in the Main Board.
---
Replace the Main Board. (See
P.152)
1A51
I2C communication
error (Between
elements on ASIC and
SUB)
The I2C communication error between the Main Board and
SUB Board has occurred.
Check the connection between the Main Board and the SUB
Board if there is any loose or slant connection, or ripped
terminals or the breaking of the FFC (CN100).
1. Replace the FFC (CN100)
between the Main Board and
SUB Board.
2. Replace the SUB Board. (See
P.161)
3. Replace the Main Board. (See
P.152)
1AB0
Main Board
communication error
(0)
IC failure has occurred on the Main Board.
Turn the power off and then on again to check if the printer
recovers from the error.
Replace the Main Board. (See
P.152)
*
1AB1
Main Board
communication error
(1)
IC failure has occurred on the Main Board.
Turn the power off and then on again to check if the printer
recovers from the error.
Replace the Main Board. (See
P.152)
*
1AB2
Main Board
communication error
(2)
IC failure has occurred on the Main Board.
Turn the power off and then on again to check if the printer
recovers from the error.
Replace the Main Board. (See
P.152)
*
1AB3
Main Board
communication error
(3)
IC failure has occurred on the Main Board.
Turn the power off and then on again to check if the printer
recovers from the error.
Replace the Main Board. (See
P.152)
*
1AB4
Main Board
communication error
(4)
IC failure has occurred on the Main Board.
Turn the power off and then on again to check if the printer
recovers from the error.
Replace the Main Board. (See
P.152)
*
1AB5
Main Board
communication error
(5)
IC failure has occurred on the Main Board.
Turn the power off and then on again to check if the printer
recovers from the error.
Replace the Main Board. (See
P.152)
*
Code Error Name Cause Check Item Remedy