Epson Stylus Pro 4900/Epson Stylus Pro 4910 Revision A
TROUBLE SHOOTING Trouble on Colorimetric Calibration Adjustment program 98
Confidential
2.12  Trouble on Colorimetric Calibration Adjustment program
This section describes possible trouble on Colorimetric Calibration Adjustment program and its causes, and their remedies.
Table 2-10.  Trouble on Colorimetric Calibration Adjustment program
Symptom Cause Check Item Remedy
A message that says the program folder 
may have abnormality is displayed.
 The program is not started correctly.
 Files or configuration folders of the 
program have abnormality.
 Did you start the program from a CD or USB memory?
 Did you overwrite the configuration files of the tool?
Copy the program files on the computer first and 
then start the program.
A message which tells you to check the 
SpectroProofer for any trouble is displayed
The SpectroProofer has hardware 
trouble.
Check if there are any hardware trouble, using the 
diagnosis tool supplied by X-rite, Inc.
Tool: Diagnostics (Downloadable free)
Refer to the diagnosis and the troubleshooting 
supplied by X-rite, Inc.