Epson Stylus Pro 4900/Epson Stylus Pro 4910 Revision A
TROUBLE SHOOTING Remedies for Service Call Error 72
Confidential
1FC9
ILS error (8)
ILS control error has occurred.
 Cartridge Holder Board failure
 Main Board failure
---
1. Replace the Cartridge Holder. 
(Check both right/left ones 
respectively.) (See P.239)(See 
P.242)
2. Replace the Main Board. (See 
P.152)
*
1FCA
ILS error (9)
ILS control error has occurred.
 Cartridge Holder Board failure
 Main Board failure
---
1. Replace the Cartridge Holder. 
(Check both right/left ones 
respectively.) (See P.239)(See 
P.242)
2. Replace the Main Board. (See 
P.152)
*
1FCB
ILS error (10)
ILS control error has occurred.
 Cartridge Holder Board failure
 Main Board failure
---
1. Replace the Cartridge Holder. 
(Check both right/left ones 
respectively.) (See P.239)(See 
P.242)
2. Replace the Main Board. (See 
P.152)
*
2000
NVRAM error NVRAM erase or write error has occurred.
---
Replace the Main Board. (See 
P.152)
*
2002
SDRAM error
Any value cannot be input when accessing SDRAM to write 
the value.
---
Replace the Main Board. (See 
P.152)
2003
FLASH BOOT SUM 
CHECK error
1. Installation of the firmware has been failed.
2. The Flash ROM is damaged.
---
1. Re-install the firmware. (See 
P.307)
2. Replace the Main Board. (See 
P.152)
200A
F/W load error Reading/decompressing the firmware has been failed.
---
1. Re-install the firmware. (See 
P.307)
2. Replace the Main Board. (See 
P.152)
200D
System interrupt 
watchdog time-out 
error
A system failure such as CPU failure, defective cash or the like 
has occurred.
---
Replace the Main Board. (See 
P.152)
Code Error Name Cause Check Item Remedy