Epson Stylus Pro 4900/Epson Stylus Pro 4910 Revision A
TROUBLE SHOOTING Abnormal Operations 90
Confidential
Abnormal noise when the driven release is 
in operation.
Lack of lubrication on “SHAFT, 
RELEASE, PAPER GUIDE, UPPER 
UNIT”
Does the driven release move smoothly?
If it does not move smoothly, lubricate “SHAFT, 
RELEASE, PAPER GUIDE, UPPER UNIT”. (See 
P.421)
Release scale is not encoded properly.
 Release scale damaged or dirty?
 Release encoder attached properly?
 Replace the Release Motor Assy if the release 
scale has trouble. (See P.197)
 Attach the release encoder properly if there are 
any attachment troubles. (See P.198)
If the trouble still remains, replace the release 
encoder.
Abnormal noise other than the ones listed 
above
Abnormal noise other than the ones 
listed above
 Unfixed screws?
 Springs and hooks fixed at proper positions?
Fix the parts to the same place in same manner as 
before disassembly.
Harnesses or FFCs are not secured 
properly after reassembly.
Harnesses and FFCs secured properly by clamps or tape?
Fix the parts to the same place in same manner as 
before disassembly.
Color inks consumed when printing in 
black
This is not a trouble. Both cleaning and 
black printing consume color ink.
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A Maintenance Box is consumed faster 
than the other
This is not a trouble. Maintenance Box 
2 is rarely consumed except for 
borderless printing.
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Table 2-6.  Abnormal Operations
Symptom Cause Check Item Remedy