Chapter 1   Product Overview
17
1
Error Status
When an error occurs, the printer stops operating, goes offline, and the Error LED flashes. There 
are three possible error types: automatically recoverable errors, recoverable errors, and 
unrecoverable errors.
Automatically Recoverable Errors
Printing is no longer possible when automatically recoverable errors occur. They can be 
recovered easily, as described below.
Recoverable Errors
Printing is no longer possible when recoverable errors occur. They can be recovered easily by 
turning the power on again or sending an error recovery command from the driver after 
eliminating the cause of the error.
Error Error description Error LED flashing pattern Recovery measure
Roll paper 
cover open 
error
The roll paper cover 
was opened during 
printing.
Recovers automatically 
when the roll paper 
cover is closed.
Print head 
temperature 
error
A high temperature 
outside the head 
drive operating 
range was 
detected.
Recovers automatically 
when the print head 
cools.
Error Error description Error LED flashing pattern Recovery measure
Autocutter 
error
Autocutter does 
not work correctly.
Remove the jammed 
paper or foreign matter 
in the printer, close the 
roll paper cover, send 
the error recovery 
command, or turn the 
power on to recover.
The error recovery command is valid only if a recoverable error (excluding automatically 
recoverable errors) occurs.
LED ON
LED OFF
Approx. 160 ms
LED ON
LED OFF
Approx. 160 ms
LED ON
LED OFF
Approx. 160 ms
Approx. 2.56 s