11
Print Head Alignment ....................................................................................................................... 319
Aligning the Print Head Using the Product Control Panel ............................................................ 320
Cleaning the Paper Guide ................................................................................................................ 321
Cleaning and Transporting Your Product ............................................................................................. 323
Cleaning Your Product ..................................................................................................................... 323
Transporting Your Product ............................................................................................................... 326
Solving Problems .................................................................................................................................... 331
Checking for Software Updates........................................................................................................ 331
Product Status Messages ................................................................................................................ 332
Job Status Error Codes .................................................................................................................... 334
Running a Product Check ................................................................................................................ 338
Resetting Control Panel Defaults ..................................................................................................... 340
Solving Setup Problems ................................................................................................................... 341
Product Does Not Turn On or Off................................................................................................. 342
Noise After Ink Installation ........................................................................................................... 342
Software Installation Problems .................................................................................................... 342
Solving Network Problems ............................................................................................................... 343
Product Cannot Connect to a Wireless Router or Access Point .................................................. 343
Network Software Cannot Find Product on a Network................................................................. 345
Product Does Not Appear in Mac Printer Window ....................................................................... 346
Cannot Print Over a Network....................................................................................................... 346
Cannot Scan Over a Network ...................................................................................................... 347
Solving Copying Problems ............................................................................................................... 348
Product Makes Noise, But Nothing Copies.................................................................................. 349
Product Makes Noise When It Sits for a While............................................................................. 349
Originals Do Not Feed From the Automatic Document Feeder.................................................... 349
Solving Paper Problems................................................................................................................... 350
Paper Feeding Problems............................................................................................................. 351
Paper Jams Inside the Printer ..................................................................................................... 351
Paper Ejection Problems ............................................................................................................. 352
Solving Problems Printing from a Computer..................................................................................... 352
Nothing Prints.............................................................................................................................. 353
Product Icon Does Not Appear in Windows Taskbar ................................................................... 353
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