Checking a Mail Server Connection
You can check the connection to the mail server by performing the connection check.
1.
Access Web Cong and select the Network tab > Email Server > Connection Test.
2.
Select Start.
e connection test to the mail server is started. Aer the test, the check report is displayed.
Note:
You can also check the connection to the mail server from the printer’s control panel. Access as below.
Settings > General Settings > Network Settings > Advanced > Email Server > Connection Check
Mail Server Connection Test References
Messages Cause
Connection test was successful. This message appears when the connection with the server is successful.
SMTP server communication error.
Check the following. - Network
Settings
This message appears when
❏ The printer is not connected to a network
❏ SMTP server is down
❏ Network connection is disconnected while communicating
❏ Received incomplete data
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
❏ The printer is not connected to a network
❏ POP3 server is down
❏ Network connection is disconnected while communicating
❏ Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for an SMTP server failed
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for an POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Administrator Information
>
Settings to Use the Printer
>
Conguring a Mail Server
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