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Replacing the Paper Feed Rollers
When the paper feed rollers in the paper cassettes need to be replaced, you see a message on the LCD
screen. (These are also referred to as "pickup rollers".)
There are different paper feed rollers for the internal paper cassette (Paper Cassette 1) and the optional
paper cassettes available for the printer. Make sure you install the correct paper feed rollers for the
paper cassette.
• For Paper Cassette 1, use the "Paper Feed Roller for Cassette A" (C12C938261)
• For Paper Cassettes 2 through 4, use the "Paper Feed Roller for Cassette B" (C12C938281)
Refer to the instructions in the paper feed roller packaging when replacing the paper feed rollers. There
are also replacement videos available on your product's support page.
Reset the maintenance roller counter for the paper cassette to keep track of roller usage.
Related tasks
Resetting the Roller Counter on the LCD Screen
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