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LCD screen message Condition/solution
Recovery mode
Update Firmware
Contact your product administrator.
Parent topic: Solving Problems
Related references
Paper Jams Inside the Product
Paper Source Settings Options
Related tasks
Loading Paper in the Paper Cassettes and Rear Paper Tray
Installing the Optional Paper Cassette Units
Replacing the Paper Feed Rollers
Resetting the Roller Counter on the LCD Screen
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the paper cassette.
3. Press the home button, if necessary.
4. Select Maintenance.
You see a screen like this:
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