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LCD screen message Condition/solution
Paper out in XX. Load the size and type of paper in the paper source indicated.
Too many paper cassette units are
installed. Turn the power off and
uninstall the extra units. See your
documentation for details.
You can use up to three optional paper cassettes. Remove any
extra units.
Unsupported paper cassettes are
installed. Turn the power off and
uninstall the extra units. See your
documentation for details.
Remove the unsupported paper cassettes by reversing the
installation instructions.
Cannot print because XX is out of
order. You can print from another
cassette.
Turn the product off and then back on again. Reinsert the
indicated paper cassette. If the error persists, contact Epson for
support.
The pickup roller in XX has reached
the end of its service life.
Replace the pickup roller, then reset the roller counter for that
cassette.
You need to replace Ink Supply Unit. Replace the ink pack
Paper Setup Auto Display is set to
Off. Some features may not be
available. For details, see your
documentation.
AirPrint is not available when the Paper Setup Auto Display
setting is disabled. Change Paper Setup Auto Display to On.
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details.
Contact your product administrator.
To use cloud services, update the
root certificate from the Epson Web
Config utility.
Contact your product administrator.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
Make sure the printer port is selected correctly in Property >
Port from the Printer menu. Select the USBXXX setting for a
USB connection or EpsonNet Print Port for a network
connection.
Paper feed error. Remove Cassette
1, make sure there is no jammed
paper remaining in the printer, and
reload the paper.
Even if you cannot feed the paper, check the position of the
pickup roller lock. If the position is wrong, push the pickup roller
lock with your finger to correct the position. See the pickup roller
replacement videos on the Epson support site for instructions.
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