Epson XP-8700 Series

Error Messages Solution
The printer's borderless printing ink pad is nearing the
end of its service life. It is not a user-replaceable part.
Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace
the borderless printing ink pad
*
. It is not a user-serviceable part.
Tap OK to resume printing.
“Where to Get Help” on page 217
Printer Error
Turn the power o and on again. If the problem
persists, press "Proceed".
Do the following.
1. Open the scanner unit and remove any paper or protective
material inside the printer. Clean the translucent lm if it is
smeared.
“Removing Jammed Paper” on page 172
“Cleaning the Translucent Film” on page 109
2. Close the scanner unit and turn the power o and on again.
If the error message is still displayed after turning the power o
and on again, contact Epson support.
“Where to Get Help” on page 217
An error occurred while saving. Check and if
necessary, change the memory device.
The external storage device, such as a memory card, may be
damaged. Check if the device is available.
“Memory Device Specications” on page 211
Cannot recognize the media. See your documentation
for more details about the media
Use a memory device supported by the product.
“Memory Device Specications” on page 211
Paper remains inside because it is placed sideways.
Place XX size of paper in the XX. Press "Complete" to
remove the paper inside.
Load A4 size paper in the rear paper feed slot, and then tap Done.
Load the removed paper again in the portrait direction aligning it
with the arrow mark at the center of the rear paper feed slot.
Have you loaded the following paper in the XX? Change the print settings or load paper that matches the print
settings in the paper cassette, and then change the paper settings.
If you do not want to display this message from the next time,
select Settings > Guide Functions, and then set Paper Mismatch
to O.
Recovery Mode The printer has started in recovery mode because the rmware
update failed. Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
*In some print cycles a very small amount of surplus ink may be collected in the borderless printing ink pad. To
prevent ink leakage from the pad, the product is designed to stop borderless printing when the pad has reached its
limit. Whether and how oen this is required will vary according to the number of pages you print using the
borderless print option. e need for replacement of the pad does not mean that your printer has ceased to operate
in accordance with its specications. e printer will advise you when the pad requires replacing and this can only
be performed by an authorised Epson Service provider.
e
Epson warranty does not cover the cost of this
replacement.
Solving Problems > A Message is Displayed on the LCD Screen
171