• Improvements that would help you nd relevant information in the document.
• Broken links or usability issues.
If you would like to provide feedback, you can do so in three ways:
• In a web browser, select the feedback icon and complete the online feedback form.
• Access the feedback form at https://www.extremenetworks.com/documentation-
feedback/.
• Email us at documentation@extremenetworks.com.
Provide the publication title, part number, and as much detail as possible, including
the topic heading and page number if applicable, as well as your suggestions for
improvement.
Getting Help
If you require assistance, contact Extreme Networks using one of the following
methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base; manage
support cases and service contracts; download software; and obtain product
licensing, training, and certications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer
questions, and share ideas and feedback. This community is monitored by Extreme
Networks employees, but is not intended to replace specic guidance from GTAC.
Call GTAC
For immediate support: (800) 998 2408 (toll-free in U.S. and Canada) or
1 (408) 579 2826. For the support phone number in your country, visit:
www.extremenetworks.com/support/contact
Before contacting Extreme Networks for technical support, have the following
information ready:
• Your Extreme Networks service contract number, or serial numbers for all involved
Extreme Networks products
• A description of the failure
• A description of any actions already taken to resolve the problem
• A description of your network environment (such as layout, cable type, other
relevant environmental information)
• Network load at the time of trouble (if known)
• The device history (for example, if you have returned the device before, or if this is a
recurring problem)
• Any related RMA (Return Material Authorization) numbers
Preface Getting Help
VSP 4900 Series Switches: Hardware Installation Guide 9