FLIR M300 Series User Manual

10.2FLIRMaritimeproductsupportandservicing
FLIRprovidesacomprehensiveproductsupportservice,aswellaswarranty,service,and
repairs.Y oucanaccesstheseservicesthroughtheFLIRwebsite,telephone,ande-mail.
Productinformation
Ifyouneedtorequestserviceorsupport,pleasehavethefollowinginformationtohand:
•Productname.
•Productidentity.
•Serialnumber.
•Softwareapplicationversion.
•Systemdiagrams.
Y oucanobtainthisproductinformationusingthemenuswithinyourproduct.
Servicingandwarranty
FLIRoffersdedicatedservicedepartmentsforwarranty,service,andrepairs.
Don’tforgettovisittheFLIRwebsitetoregisteryourproductforextendedwarrantybenets:
http://customer.ir.com/Warranty/EndUserRegistration.
Region
T elephone
E-mail
UnitedKingdom(UK),
EMEA,andAsiaPacic
+44(0)1329246
932
emea.service@ir.com
UnitedStates(US)
+1(603)324
7900
rm-usrepair@ir.com
Websupport
OntheFLIRwebsite,pleasevisitthe“Marine”portalsupportarea:http://www.ir.com/ma-
rine/support
T elephoneande-mailsupport
Region
T elephone
E-mail
UnitedKingdom(UK),
EMEA,andAsiaPacic
+44(0)1329
246777
maritimecamerasupport@ir.com
UnitedStates(US)
+1(603)324
7900(T oll-free:
+8005395539)
support@ir.com
AustraliaandNewZealand
+6128977
0300
aus.support@ir.com
(FLIRMaritimesubsidiary)
France
+33(0)14649
7230
support.fr@ir.com
(FLIRMaritimesubsidiary)
Germany
+49(0)40237
8080
support.de@ir.com
(FLIRMaritimesubsidiary)
Italy
+39029945
1001
support.it@ir.com
(FLIRMaritimesubsidiary)
Netherlands
+31(0)263614
905
support.nl@ir.com
(FLIRMaritimesubsidiary)
Sweden
+46(0)317633
670
support.se@ir.com
(FLIRMaritimesubsidiary)
Finland
+358(0)207
619937
support.@ir.com
(FLIRMaritimesubsidiary)
Norway
+4769264600
support.no@ir.com
(FLIRMaritimesubsidiary)
Denmark
+45437164
64
support.dk@ir.com
(FLIRMaritimesubsidiary)
Systemchecksandtroubleshooting
95

FLIR M300 Series Specifications

General

Thermal Sensor	Uncooled VOx Microbolometer
Pan/Tilt	360° continuous pan, +/- 90° tilt
IP Rating	IP66
Frame Rate	30 Hz
Input Voltage	12-24 VDC
Spectral Range	7.5 - 13.5 µm
Operating Temperature	-25°C to +55°C
Thermal Sensitivity	<50 mK
Focus	Automatic
Resolution	640 × 512 (M364), 320 × 256 (M332)