Fromm P328S - Warranty and Spare Parts; Warranty Conditions and Liability; Accessing the Spare Parts List

Operation manual P328S
© 2018 FROMM Holding AG 31
All rights reserved. Reproduction and duplication - also in extracts - are not permitted.
17 Warranty conditions and liability
FROMM Holding AG warrants all its strapping tools and machine heads during a period of 24 months from the
date of installation at the end-user's sight by the distributor, however, not later than 30 months from the date of
shipment to the distributor of FROMM Holding AG.
The warranty includes all deficiencies clearly resulting from poor manufacturing or faulty materials. Damage
claims as a result of production shutdowns and claims for damage to persons and to property resulting from
warranty deficiencies cannot be asserted by the customer.
The warranty excludes:
• wearing parts (tensioning wheels, cutters, punches, dies, notching knifes, grippers, batteries and
motors),
• deficiencies resulting from improper installing, incorrect handling and maintaining the tool,
• deficiencies resulting from using the tool without or with defective security- and safety devices,
• disregard of directions in the operation manual,
• arbitrary modifications of the tool,
• deficient control of wearing parts,
• deficient repair works of the tool,
• use of consumable products not recommended by FROMM Holding AG.
We reserve the right to modify the product at any time in order to improve its quality.
18 Spare parts list
In order to receive the spare parts list use the following link or QR-code
https://www.fromm-pack.com/service/P328S