Image Quality Trouble
243
White dots
appear in black
filled areas.
The paper is unsuitable. Load suitable paper.
The transfer output value is
unsuitable for the paper.
Adjust the transfer output value on the
[Adjust Image Transfer] screen in [Tools] >
[System Settings] > [Common Service
Settings] > [Maintenance].
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Printed toner
smudges when
rubbed with your
finger.
Toner is not
fused.
The paper is
soiled with toner.
The paper is damp. Replace the paper with a new one.
The paper is unsuitable. Load suitable paper.
The entire paper
area is printed
black.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
High-voltage power supply
may have malfunctioned.
Contact our Customer Support Center.
Nothing is
printed.
Two or more sheets of paper
are being fed simultaneously
(double-feed).
Fan the paper well and load it again.
Symptom Cause Remedy
To Next Page
Loading...
Need help?
General
