13 Problem Solving
238
Problem Solving
13
Unable to insert
or remove a tray.
Did you open a cover or
switch the machine off during
printing?
Do not forcibly insert or remove the tray.
Switch off the power. In a few seconds,
switch on the power. When the machine is
ready to receive data, insert or remove the
tray.
Unable to copy
with the specified
size.
Is the document glass or the
document cover dirty?
Clean the document glass or document cover.
Refer to "Cleaning the Document Cover and the
Document Glass" (P.231).
Is the document a
transparency or highly
translucent medium?
Use the document glass to copy the
document, placing a sheet of white paper on
top of it.
Is the document in the correct
position?
Place the document correctly.
Refer to "Placing Document" (P.96).
Is the document loaded
correctly?
Are the document guides on
the document feeder set in
the correct positions?
Align the document guides correctly.
Refer to "Placing Document" (P.96).
Is the document folded? Smooth out the document and place it again
correctly.
Refer to "Placing Document" (P.96).
Symptom Possible Cause Remedy
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